How fast can you reach me in the Chappaqua area?

We dispatch from Bedford Road right in Chappaqua, so response times across New Castle and the surrounding corridors are quick. Call 914-512-1318 and we'll give you a realistic arrival time

Do you tow on the Saw Mill River and Taconic Parkways?

Yes. Those parkways are a regular part of our service area, and our operators are experienced with the tight shoulders and passenger-only rules that make parkway recoveries tricky.

Will a flatbed damage my lowered or classic car?

No. We use a gradual approach angle and load carefully so nothing scrapes or drags. Your classic or low-clearance vehicle is secured without wheel contact from start to finish.

Can you flatbed tow an electric vehicle?

Absolutely. Most EV manufacturers, including Tesla, suggest that their vehicles should be towed with a flatbed. A flatbed lifts the whole vehicle and prevents the wheels from moving during transit. This protects not only the drivetrain but the electrical system as well.

Is flatbed towing safe for all-wheel-drive vehicles?

Yes — flatbed towing is safe for all-wheel-drive vehicles. Because every wheel rides off the ground, there's no rotation through the drivetrain, which is exactly what protects AWD, 4WD, and CVT systems from the damage an inexperienced tow truck operator can cause when towing with a wrecker without dollies.

FAQs Archive - Castle Auto & Towing

Your Stronghold of Roadside Help!

Light Duty Towing

Passenger Cars, Trucks, SUVs, Minivans, Motorcycles

Roadside Assistance

Jumpstarts, Tire Changes, Lockouts, Fuel Delivery

Police Towing

Fast Response, Accident Recovery, Impound Towing

Parking Enforcement

Parking Lot Management, Booting, Sign Installation

Contact Us

· Light Duty Towing ·
· Roadside Assistance ·
· Police Towing ·
· Parking Enforcement ·

Call Now