24/7 Towing & Roadside Assistance
Tow Truck Service in New Castle, NY
Broken down, involved in an accident, or need roadside assistance? Castle Auto & Towing provides dependable towing throughout New Castle, including Chappaqua and Millwood. Our local operators know the roads and treat you and your vehicle with care.
✔ 24/7 Towing & Roadside Help
✔ Family-Owned, Local Roots
✔ Trained First-Responder Operators
✔ Authorized Police Tow Provider
24/7 Towing & Roadside Assistance
Broken Down in New Castle? We’ll Help You Figure Out the Next Step.
A breakdown can turn an ordinary errand or commute into a stressful situation. Maybe your vehicle won’t start outside a Chappaqua business, a tire has gone flat near Millwood, or your SUV has stalled along Route 117. You need someone who can understand the problem, reach your location and help you get the vehicle taken care of.
Castle Auto & Towing is based in Chappaqua and serves customers throughout the Town of New Castle. We provide light-duty towing, careful flatbed transport, accident recovery and roadside assistance. When a roadside fix is practical and safe, we can help with that. When the vehicle needs a repair shop, we can arrange transport.
Our Services
Towing and Roadside Assistance for the Problems Drivers Actually Face
careful transportation
Flatbed Towing That Protects Your Vehicle From Pickup to Drop-Off
AWD and electric vehicles may have manufacturer-specific towing requirements. Collision damage, low clearance and drivetrain problems also affect how a vehicle should be loaded.
Castle uses flatbed towing to keep the wheels off the road during transport. Our operator assesses the condition of your vehicle, chooses an appropriate loading method and secures it for the trip. That can make a meaningful difference when the vehicle cannot safely roll or when protecting the drivetrain is a priority.
Not Every Roadside Breakdown Needs A tow
Roadside Assistance Could Get You Going Again
A jumpstart, spare-tire change, lockout service or fuel delivery may get you moving without a tow. Tell us what happened and we’ll help determine a suitable next step.
What should you tell us when you call?
Share your location, vehicle make and model, what happened, and whether you’re in traffic, on a shoulder or in a parking area. If you’re unsure of the road name, a nearby business, intersection, mile marker or smartphone location can help.
Call 914-512-1318 for 24-hour help.
Our Services
What Happens When You Call Castle for a Tow?
01
Tell Us Where You Are
Share your location, vehicle and problem; mention any traffic hazard.
02
Discuss The right Help
We’ll discuss roadside service, towing or recovery needs.
03
Safe Loading Or Roadside Service
The operator assesses conditions and works to assist safely.
04
Transport & Drop-Off
For a tow, we confirm your destination and transport the vehicle.
Pricing questions?
Costs can vary by pickup location, distance, vehicle type, and special recovery needs. Call with your information to discuss the expected service and applicable charges before proceeding.
local road knowledge
Local Towing Throughout New Castle, Chappaqua & Millwood
The Town of New Castle includes Chappaqua and Millwood, along with residential neighborhoods, local business districts, winding roads, commuter parking areas and busy regional routes. Where your vehicle stops can change how it should be approached and loaded.
From our Chappaqua base, we serve drivers throughout New Castle—including Chappaqua and Millwood—and respond to calls around Bedford Road (Route 117), Route 120, Route 100, the Saw Mill River Parkway corridor and local shopping and commuter areas. Our familiarity with nearby roads helps us communicate about pickup locations and access conditions.
If you’re on a parkway or highway, safety comes first. Follow instructions from law enforcement or road authorities, and do not attempt to move the vehicle or work beside live traffic when it’s unsafe.
Common places customers need us
Service depends on exact location, road restrictions and dispatch conditions. Call for assistance with your location.
Why Our Customers Call
Local Family Roots. First-Responder Standards. Respect for People
Castle Auto & Towing grew from a family automotive background with more than 30 years of roots in the Chappaqua community. Owner Frank Castelli learned the trade around his father’s repair shop and brings decades of hands-on mechanical, towing and emergency-response experience to the business.
Castle says its operators are trained first responders. That mindset is valuable at an accident scene or on a narrow roadway, but it matters just as much when a customer is anxious, running late, or unsure where to take a disabled vehicle. Clear communication, preparedness and calm problem-solving make the experience better for everyone.
Learn more about Castle Auto & Towing’s background and values.
More than moving a car
There is a real person on the other end of every call—someone who may be dealing with a breakdown, an accident, or an unexpected expense. Our job is to help solve the problem while protecting your safety and treating you with respect.
Stay Safe While Help Is Coming
What to Do If Your Vehicle Breaks Down in New Castle
Answers Before You Call
New Castle Towing & Roadside Assistance FAQs
Your Stronghold Of Roadside Help
Need a Tow Truck in New Castle? Call Castle Auto & Towing.
Whether you’re dealing with an unexpected breakdown, an accident, a dead battery or a flat tire, our local team is ready to discuss the next step. Tell us what happened and we’ll help you get the assistance you need.
Based in Chappaqua, NY • Serving New Castle and nearby Westchester communities • 24-hour towing and roadside assistance